aq998 Responsible Gaming — Play Smart, Stay in Control
aq998 is committed to providing a safe, fair, and enjoyable betting environment for every player across Bangladesh. This page explains the tools, limits, and guidance available to help you keep gaming a positive experience — and what to do if it ever stops feeling that way.
Six Tools to Keep Your Gaming in Check
Every aq998 player has free access to a full suite of responsible gaming controls. These tools are built directly into your account settings and can be activated at any time — no questions asked, no waiting period. Our team believes that putting control firmly in your hands is the best way to ensure that gambling stays entertaining and never becomes harmful.
Set a daily, weekly, or monthly cap on how much you can deposit into your aq998 account. Once a limit is active, it cannot be raised until a mandatory 7-day cooling-off period has passed — but it can be lowered immediately at any time. Deposit limits are the most effective first step toward responsible play.
Decide in advance how long each gaming session should last. Once your chosen session duration is reached, aq998 will display a clear reminder and, if you wish, automatically log you out. Regular breaks are proven to help maintain perspective and prevent impulsive decisions during play.
Need a short break without closing your account? Activate a time-out for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended for betting and deposit activity, but your balance and history are fully preserved. Time-outs take effect immediately upon request.
Self-exclusion is a firm commitment to stop gambling on aq998 for a defined minimum period — 6 months, 1 year, 3 years, or permanently. Once a self-exclusion is in place, it cannot be reversed before the chosen period expires. Any remaining Real Money balance will be returned through your original payment method (bKash, Nagad, Rocket, or bank transfer).
Define the maximum amount you are comfortable losing in a set period. When your net losses reach the threshold you have chosen, aq998 will prevent further wagers until the limit resets. Like deposit limits, loss limits can be reduced immediately but require a 7-day cooling-off period before they can be increased.
Enable on-screen reality-check notifications that appear at regular intervals (every 30, 60, or 120 minutes) during a gaming session. Each notification shows how long you have been playing and your net session result, prompting you to consider whether to continue or take a break. Reality checks require no action — they are simple, informative reminders.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. aq998 encourages all players to regularly reflect on their gaming habits. The warning signs below do not mean you have a gambling problem — but if several of them apply to you, it may be time to use one of the tools above or speak with a support professional.
Responsible gaming is not about guilt — it is about awareness. aq998's support team is available 24 hours a day, 7 days a week via live chat and email to discuss any concerns you have in a completely confidential and non-judgmental environment.
A Quick Honest Check-In
Answer the following questions honestly and privately. There are no right or wrong answers, and no data from this section is collected or stored. This is purely for your own reflection. If you answer "yes" to three or more questions, we strongly encourage you to consider activating one of the responsible gaming tools above or reaching out to our support team.
How to Activate Your Protection Tools
All responsible gaming tools on aq998 are free to activate and require no approval from our team — you are in control. Follow the steps below to set up any of the tools described on this page. If you encounter any difficulty, our 24/7 support team can complete the setup on your behalf in minutes.
Navigate to the aq998 Login page and sign in using your registered username and password. Ensure you are accessing the platform through the official domain aq998.io for your security.
Once logged in, navigate to your profile or account settings area. Look for the "Responsible Gaming" or "Player Protection" section, which is accessible directly from your account dashboard.
Choose from deposit limits, loss limits, session time limits, reality checks, time-out (cool-off), or self-exclusion. Each tool has a clear description and configuration options within the settings panel.
Enter the specific values for your chosen tool — for example, a daily deposit limit of ৳2,000 or a session time limit of 60 minutes. Review the settings carefully before confirming. Changes take effect immediately or after the mandatory cooling-off period, depending on the tool.
Confirm your selection. aq998 will send an email confirmation to your registered address. If you do not receive a confirmation within 10 minutes, contact [email protected] to verify that the tool has been activated successfully.
If you prefer, our 24/7 support team can activate any responsible gaming tool on your behalf via Live Chat or email. Simply tell the agent which tool you need and they will apply it to your account immediately while you are on the chat.
Strictly Adults Only
aq998 is a platform exclusively for adults aged 21 and above. All new accounts require identity verification before any withdrawal is processed. If we have reasonable grounds to believe a user is under 21, the account is suspended immediately and all deposited Real Money funds are returned. Parents and guardians are encouraged to use parental control software to prevent access by minors.
Our dedicated support team is available around the clock via Live Chat and email to assist with any responsible gaming concern. Conversations are treated with complete confidentiality. We do not judge — we help. Reach us at [email protected] or via the Live Chat widget on any page.
If you wish to block your account immediately without waiting to navigate the settings yourself, simply send the message "Please block my account" to our Live Chat or email support. The block will be applied within minutes, and you will receive a written confirmation. This is the fastest path to immediate account suspension.
aq998 encourages players who feel they need additional support to seek help from independent organisations. International resources such as Gamblers Anonymous and Gambling Therapy offer free, confidential counselling and peer support for individuals and families affected by problem gambling, available in multiple languages including English.
All responsible gaming tool activations — including self-exclusion elections and time-out requests — are recorded securely and treated as sensitive personal data. This information is never shared with third parties for marketing purposes and is retained only as long as required by our data retention obligations. See our Privacy Policy for full details.
The aq998 Responsible Gaming Pledge
aq998 is committed to operating a gambling platform that prioritises player welfare. We pledge to provide transparent tools, honest information, and immediate support to any player who needs it — without exception and without judgment. Safe play is not a checkbox for us; it is a core part of how we operate every single day.
- Free protective tools for all accounts
- Immediate response to self-exclusion requests
- Strict 21+ age verification at withdrawal
- Confidential, non-judgmental support
- No marketing to self-excluded players
- Regular responsible gaming reminders
Play Confidently with aq998
Now that you know how to stay in control, explore everything aq998 has to offer — from live cricket betting and slot games to crash games and our full casino. Have questions? Our FAQ covers everything you need to know.